1. Overview
Seoulmate prioritizes the safety and well-being of all users, especially children and adolescents. This Child Safety Policy outlines the guidelines and measures implemented to protect child and adolescent users of Seoulmate services.
2. Child Protection Principles
Seoulmate protects child and adolescent users through the following principles:
- Prioritizing the safety and well-being of all child and adolescent users.
- Protecting them from inappropriate content and contacts.
- Providing special protection for the personal information of child and adolescent users.
- Implementing a zero-tolerance policy for child abuse, exploitation, or harmful behavior.
3. Age Restrictions and Verification
Seoulmate provides services to users aged 14 and older. Children under the age of 14 require consent from a legal guardian to use the service. Seoulmate may take the following measures to verify the age of users:
- Collecting date of birth information during registration
- Verifying legal guardian consent for users under 14
- Implementing additional age verification procedures when necessary
4. Protection Measures for Child and Adolescent Users
Seoulmate implements the following measures to protect child and adolescent users:
- Operating age-appropriate content filtering systems
- Providing a safe chat environment for child and adolescent users
- Implementing automatic detection and blocking systems for inappropriate messages or content
- Establishing immediate response systems through reporting and blocking functions
- Enhancing privacy protection for child and adolescent users
5. Reporting and Response Procedures
Seoulmate has established procedures to respond promptly to child safety issues:
- Immediate reporting through in-app reporting functions
- Prioritizing child safety-related reports
- Reporting to and cooperating with relevant authorities when necessary
- Taking immediate action on suspected cases of child abuse or exploitation
6. Education and Awareness
Seoulmate provides information and education on online safety to users, especially child and adolescent users:
- Providing guidelines for safe online activities
- Offering educational materials on personal information protection
- Providing safety management information for parents and guardians
7. Policy Compliance and Review
Seoulmate conducts regular reviews and updates to ensure effective implementation of this Child Safety Policy:
- Regular policy review and improvement
- Reflecting changes in relevant laws and regulations
- Developing countermeasures for new risk factors related to child safety
